FAQ Getting started with the Wistim menstrual cycle and fertility application

Yes, you are notified when you have to take your treatment or when your doctor tries to contact you (sending documents, treatment planning, instant message, etc.). You can set up your notifications in the "My messages" section of your settings. You can also be notified by e-mail.

With the current WiStim application, you can simply enter your first day of menstruation on the calendar. However, you will be able to follow your cycle at the same time as your fertility treatment in the upcoming application.

After downloading the WiStim application on your smartphone, please open it and click on "I'm creating my profile", then follow the steps requested.

Go to the App Store if you have an iOS device or to the Play Store if you have an Android device. If the application is not available in your country or you are having trouble downloading it, please contact our support team.

To download WiStim, go to the App Store if you have iOS or Play Store if you have Android and search for "Wistim" then follow the instructions.

The instructions are designed to inform you of any items you may need to prepare before the appointments.

If you have any questions about taking your medication or about your treatment, please contact your doctor. You can do this directly on the application. Please follow the procedure below:

1. Open your WiStim app.

2. Go to the menu and select "My messages" then "Messages".

3. Click on the icon to the right of the search bar.

4. Select a category, questions and answers are predefined by your doctor. If this does not answer your question, send a message to your doctor/centre by writing it at the bottom of the screen in "Enter a message".

5. Send your message. You can also contact the WiStim chatbot, which will be able to answer questions relating to fertility and the app.

To enter the results of your examinations, please follow the procedure below:

1. Open your WiStim app.

2. Go to the "My treatment" section of the menu.

3. Go to the day corresponding to the test being monitored (e.g. a blood test) and press the "+" next to it.

4. Enter the data on the corresponding lines and confirm. The data you enter will be sent directly to your doctor. You can access your information by going to "My results for the day" and selecting the corresponding day.

To add a document, please follow the procedure below:

1. Open your WiStim app.

2. Go to the "Prescriptions and reports" section of the menu.

3. Choose the category in which to save your document, depending on the examination you are having (Prescription, Ultrasound, etc.).

4. Click on the "+" icon, "Add the result of an examination", then various options are available to you to add the file: add a document from the files on your device, take a photo or scan the document.

5. Once you have chosen the option, fill in the name and date and click "OK". The added document will automatically be shared with your doctor.

It is not possible to register with several doctors - you must choose one of your doctors.

If your doctor uses WiStim, please contact our support team.

At the moment, only your doctor can enter a treatment into the application, to avoid transcription errors. This ensures that your treatment is reliable. However, this feature will soon be available in the new version of the application.

On the WiStim app, go to your profile, click on "Add a doctor" then enter your doctor's name in the search bar.

At the moment, you can't use WiStim on its own. This feature will be available in the new version of the application.

You can choose a doctor who uses the application. To find out which doctors use the application, go to Wistim.fr > "Doctors & Institutions".

Please contact your doctor if you are taking any medication or have any questions about your treatment.

To send a document to your doctor, please follow the procedure below:

1. Open your WiStim app.

2. Go to the "Prescriptions and reports" section of the menu.

3. Choose the category in which to save your document, depending on the examination you are having (Prescription, Ultrasound, etc.).

4. Click on the "+" icon, "Add the result of an examination", then various options are available to you to add the file: add a document from the files on your device, take a photo or scan the document.

5. Once you have chosen the option, fill in the name and date and click "OK". The added document will automatically be shared with your doctor.

To contact your doctor via WiStim, please follow the procedure below:

1. Open your WiStim app.

2. Go to the menu and select "My messages" then "Messages".

3. Click on the icon to the right of the search bar.

4. Select a category, questions and answers are predefined by your doctor. If this does not answer your question, send a message to your doctor/centre by writing it at the bottom of the screen in "Enter a message".

5. Send your message.